Truck Dispatcher / Customer Service Representative
JOB DESCRIPTION
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Booking Loads on the spot market, acquiring rates from customers and brokers for those loads, checking for accuracy (pickup up time, delivery time, weight, etc,)
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Provide daily and weekly plans with previously booked loads. Dispatch the information to the truck drivers and follow up until loaded and unloaded (truck and trace)
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Following weekly targets (driver paycheck,gross revenue, the average per mile, etc.)
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Acquiring detention and layovers when needed
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Resolving conflict and communicating with truck drivers regarding all issues connected with their loads on a daily basis
WHAT WE OFFER
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Base salary plus incentives based on results
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Ongoing training and career development
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Private Health Insurance
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Be a part of a compassionate, driven team of professionals
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Knowledgeable, high-achieving, and positive working culture
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Comfortable working environment
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Kitchen, coffee vending machine
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A long-term career – not just a job
WHAT WE LOOK FOR
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An enthusiastic individual for working in a diverse environment
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Excellent English communication skills
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Relevant previous work experience in the American transportation industry (it is not mandatory)
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Self-discipline and a fast learner
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A strong drive for personal and professional growth
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Devotion to growth and career progress
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A problem solver, creative in crafting different solutions
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Collaborative and positive attitude
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Effective negotiations skills